Services
ACRODATA prides itself in helping resellers provide support for all Polycom Support Services. We believe that our extensive umbrella of services will give your clients the security, safety, and peace of mind of knowing their software upgrades are dealt with by experts in the field.
Your business will scale and perform better as it launches into the digital realm with the help of our experienced merchandising, sales, and marketing teams.
Dedicated Pre- and Post-Sale Support
Our exceptionally on-point dedicated pre- and post-sale support service will help you bridge the gap during the initial stages of the set-up, installation, and maintenance process. Our experienced team of personnel offers personalised service to help you understand the Polycom line of communication solutions so that you can better serve your clients.
As a Polycom Certified Service Partner, we extend our Total Coverage to you which includes free software upgrades, 24/7 ISDH and IP testing, and unlimited tech support and training. Total Coverage entitles you to a BuyBack Programme, installation services, maintenance of Polycom products, direct access to an account-specific manager, and much, much more.
VOIP
Voice over Internet Protocol (VoIP), also called IP telephony, is a suite of technologies designed for the delivery of optimal voice communications and high-speed multimedia conferences over Internet Protocol (IP) networks, such as the Internet.
Data Networking
Data network is a digital system that allows users to share information via a secure network. A data link is used to connect devices via an internal network. The connections are also transferred to other devices by using wireless and cable media.
Optimization
When the network is set up and ready for use, network optimization oils the engine to improve its performance. The techniques seek to creatively manage bandwidth, utilization, minimize latency, packet loss, congestion, and jitter.
Video Conference
Voice Conferencing is a significant communication tool used for live, visual, and audio connection between two or more people in separate locations. Video conferencing can be used for the transmission of anything from static images to live-sharing of presentations all across the world.
Security
A system is put in place to protect access to private and confidential files and directories in a computer network to prevent hacking, misuse, and unauthorized access to the system. A simple example of a network security tool is an anti-virus system.
Digital Content
Existing in the form of digital data, digital content is also known as digital media. These are stored in either a digital or analogue storage space. While the format may differ, the content is usually digitally broadcasted, streamed, or contained in a highly-accessible computer/server.
Digital Video
Digital Video is an electronic representation of moving visual images encoded in digital format. Unlike its older counterpart, analogue video, digital videos can be copied over multiple times while retaining its original quality.
Digital Signage
Also known as dynamic signage, digital signage is the transmission of video programming, also known as slivercasting or narrowcasting, to a niche audience via inexpensive means. Using high-speed connections, videos or multimedia content can be displayed at public places for both informational or advertising purposes. A common digital sign is a large, bright, digital screen such as an LCD or plasma display in a prominent public space.
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Are you looking for a suite of comprehensive solutions to power the engine of your business? Wait no more and contact us today!